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Inspection

This article explains how to conduct inspections in the roommaster Web housekeeping module.

Overview​

Inspections are a critical part of the housekeeping workflow, ensuring that completed tasks meet quality standards before rooms are marked as clean and ready for occupancy.

Configuration Note: To customize inspection settings and requirements, refer to the General Settings page, specifically the Inspection Configuration section, where you can configure inspection criteria, approval workflows, and quality standards.

Inspection Process​

Tasks Ready for Inspection​

Tasks that are ready for inspection have the status:

  • For Inspection - Tasks completed by housekeeping staff and awaiting inspection

Inspection Badge

Conducting Inspections​

  1. Access Task Details - Click on the task marked "For Inspection"
  2. Update Status - Mark the task as either:
    • Pass Inspection - Task meets quality standards
    • Fail Inspection - Task requires additional work

Inspection Actions​

To complete the inspection process, you must click the appropriate button:

Pass Inspection​

  • Click Pass Inspection Button - Click the "Pass Inspection" button to approve the task

Fail Inspection​

  • Click Fail Inspection Button - Click the "Fail Inspection" button to reject the task
  • Fail inspection modal - A modal will be displayed requiring additional information:
    • Comment Required - Add a comment explaining why the inspection failed
    • Priority Update - Optionally update the task priority level
    • Reassignment - Optionally reassign the task to different housekeeping staff
  • Confirm Failure - Click on fail inspection button to confirm the inspection failure

Fail Inspection Web Interface

Inspection Results​

Passing Inspection​

Pass Inspection Web Interface

  • Task Status Change - Task status changes to "Completed"
  • Room Status - Room status updates to "Clean"

Failing Inspection​

Fail Inspection

  • Status Change - Task status changes to "Fail"
  • Room Status - Room remains "Dirty"
  • Reassignment - Task may need to be reassigned for re-cleaning

Quality Control​

Documentation​

  • Inspection Notes - Add comments about inspection findings
  • Quality Issues - Document any quality concerns
  • Follow-up Actions - Note any required follow-up work

Best Practices​

  • Consistent Standards - Apply consistent inspection criteria
  • Timely Inspections - Conduct inspections promptly after task completion
  • Clear Communication - Provide clear feedback to housekeeping staff
  • Training Support - Use inspection results to improve staff training

Still Need Help?​

For additional assistance with inspections: